Research Hub

대학 자원

대학 인프라와 자원을 공유해 공동 연구와 기술 활용을 지원합니다.

Loading...

논문 리스트

2018
Factors Affecting Individuals’ Intentions to Discontinue Social Network Services Use Factors Affecting Individuals’ Intentions to Discontinue Social Network Services Use
한국경영정보학회
고준 외 1명
논문정보
Publisher
Asia Pacific Journal of Information Systems
Issue Date
2018-03-31
Keywords
-
Citation
-
Source
-
Journal Title
-
Volume
28
Number
1
Start Page
19
End Page
34
DOI
ISSN
22885404
Abstract
This study uses the concepts of mental accounting and coupling in consumption to demonstrate a systematic relationship between behavioral costs, sunk costs, coupling, and user intention to discontinue social network services (SNS) use. An analysis of 213 SNS users found that coupling and sunk costs are two major factors that influence an individual’s intention to discontinue SNS use. An interesting finding of this study is that the perception of coupling is created by behavioral costs in the context of an SNS. This finding implies that the source of cost perception when perceiving coupling may differ depending on whether the product or service is traditional or web-based. These results contribute to an expansion of the theoretical discussion of individual-level discontinuance intention after adopting SNS by conceptualizing the perception of coupling.

저자 정보

이름 소속
고준 경영학부