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2021
Happy Applicants Achieve More: Expressed Positive Emotions Captured Using an AI Interview Predict Performances
Happy Applicants Achieve More: Expressed Positive Emotions Captured Using an AI Interview Predict Performances
한국감성과학회
신지은
논문정보
- Publisher
- 감성과학
- Issue Date
- 2021-06-30
- Keywords
- -
- Citation
- -
- Source
- -
- Journal Title
- -
- Volume
- 24
- Number
- 2
- Start Page
- 75
- End Page
- 80
- DOI
- ISSN
- 12268593
Abstract
Do happy applicants achieve more? Although it is well established that happiness predicts desirable work-related outcomes, previous findings were primarily obtained in social settings. In this study, we extended the scope of the "happiness premium" effect to the artificial intelligence (AI) context. Specifically, we examined whether an applicant''s happiness signal captured using an AI system effectively predicts his/her objective performance. Data from 3,609 job applicants showed that verbally expressed happiness (frequency of positive words) during an AI interview predicts cognitive task scores, and this tendency was more pronounced among women than men. However, facially expressed happiness (frequency of smiling) recorded using AI could not predict the performance. Thus, when AI is involved in a hiring process, verbal rather than the facial cues of happiness provide a more valid marker for applicants'' hiring chances.
- 전남대학교
- KCI
- 감성과학
저자 정보
| 이름 | 소속 |
|---|---|
| 신지은 | 심리학과 |