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논문 리스트

2025
피부관리사의 정서지능이 자기효능감과 직무스트레스에 미치는 영향 Effects of Emotional Intelligence of Skin Care Workers on Self-efficacy and Job Stress
한국미용학회
정유경, 김태희, 최화정
논문정보
Publisher
한국미용학회지
Issue Date
2025-08-01
Keywords
-
Citation
-
Source
-
Journal Title
-
Volume
31
Number
4
Start Page
761
End Page
773
DOI
https://doi.org/10.52660/JKSC.2025.31.4.761
ISSN
1229-4349
Abstract
The purpose of this study was to analyze the effect of emotional intelligence of skin care workers on self-efficacy and job stress (internal stress, external stress), and to verify whether self-efficacy has a mediating effect in the relationship between these variables. To this end, a survey was conducted on 195 heads of skin care offices living across the country, and multiple regression analysis and mediating effect analysis were performed on the collected data. As a result of the study, first, it was found that understanding self-emotion, emotion regulation, and understanding of other people’s emotions, which are sub-factors of emotional intelligence, all had a significant positive (+) effect on self-efficacy. Second, emotional intelligence had a significant negative (-) effect on internal and external stress, and in detail, it was confirmed that understanding self-emotion and understanding of other people’s emotions had a significant effect on internal stress, and understanding self-emotion and emotion regulation had a significant negative (-) effect on both internal and external stress. Fourth, self-efficacy played a significant role as a parameter in the relationship between emotional intelligence and job stress, and partial and complete mediating effects were varied for each sub-factor. These results suggest that the improvement of emotional intelligence and self-efficacy of skin care workers can contribute to reducing job stress, and emphasize the need for educational programs to strengthen emotional management and self-efficacy.

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