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2025
피부관리사의 정서지능이 자기효능감과 직무스트레스에 미치는 영향
Effects of Emotional Intelligence of Skin Care Workers on Self-efficacy and Job Stress
한국미용학회
정유경, 김태희, 최화정
논문정보
- Publisher
- 한국미용학회지
- Issue Date
- 2025-08-01
- Keywords
- -
- Citation
- -
- Source
- -
- Journal Title
- -
- Volume
- 31
- Number
- 4
- Start Page
- 761
- End Page
- 773
- ISSN
- 1229-4349
Abstract
The purpose of this study was to analyze the effect of emotional intelligence of skin care workers on self-efficacy and job stress (internal stress, external stress), and to verify whether self-efficacy has a mediating effect in the relationship between these variables. To this end, a survey was conducted on 195 heads of skin care offices living across the country, and multiple regression analysis and mediating effect analysis were performed on the collected data. As a result of the study, first, it was found that understanding self-emotion, emotion regulation, and understanding of other people’s emotions, which are sub-factors of emotional intelligence, all had a significant positive (+) effect on self-efficacy. Second, emotional intelligence had a significant negative (-) effect on internal and external stress, and in detail, it was confirmed that understanding self-emotion and understanding of other people’s emotions had a significant effect on internal stress, and understanding self-emotion and emotion regulation had a significant negative (-) effect on both internal and external stress. Fourth, self-efficacy played a significant role as a parameter in the relationship between emotional intelligence and job stress, and partial and complete mediating effects were varied for each sub-factor. These results suggest that the improvement of emotional intelligence and self-efficacy of skin care workers can contribute to reducing job stress, and emphasize the need for educational programs to strengthen emotional management and self-efficacy.
- 광주여자대학교
- KCI
- 한국미용학회지
저자 정보
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